Privacy Policy

Silver Screen Medics (“we”, “us”, “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

Who We Are

Silver Screen Medics provides medical and occupational health services primarily for the film and TV industry. As part of our services, we may process personal data about service users, staff, and affiliated professionals.

Contact Details:

  • Company Name: Silver Screen Medics
  • Email: info@silverscreenmedics.com
  • Phone: 02081332419
  • Address: 86-90 Paul Street, London, EC2A 4NE

1. Information We Collect

To provide our services, we collect and process the following types of personal data:

  • Service Users (Patients, Clients, Cast & Crew): Name, date of birth, contact details, medical history and records, health screenings, treatment plans, and payment details where applicable.
  • Staff & Contractors: Name, contact details, date of birth, National Insurance number, employment records, qualifications, training, DBS checks, payroll, and financial details.
  • Relatives & Emergency Contacts: Name, contact details, relationship, and emergency contact details.
  • Website Visitors & Online Users: IP address, browser type, usage statistics, and contact information submitted via website forms.

2. How We Use Your Data

  • For Service Provision & Patient Care: Delivering medical services, maintaining records, processing prescriptions and referrals, and responding to incidents.
  • For Business Operations: Managing employment, complying with CQC regulations, processing payroll, and handling complaints.
  • For Legal & Regulatory Compliance: Meeting healthcare laws, insurance, liability obligations, and cooperating with investigations.

3. Legal Basis for Processing

We process personal data under the following legal bases:

  • Legal Obligation: Compliance with healthcare laws.
  • Public Interest: Providing healthcare services and safeguarding.
  • Contractual Obligation: Managing employment and service contracts.
  • Legitimate Interests: Efficient business operations and security.
  • Consent: When explicit consent is required (e.g., marketing).

4. Data Sharing & Confidentiality

We only share personal data when necessary, ensuring confidentiality and compliance with UK GDPR. Data may be shared with:

  • Healthcare providers (NHS, private facilities, pharmacies)
  • Regulatory bodies (CQC, ICO)
  • Law enforcement agencies
  • Insurance and legal representatives
  • Payroll and HR providers

We do not share personal data for marketing purposes without explicit consent.

5. Data Security & Retention

We implement strict security measures including encryption, access controls, and secure disposal of records. Data retention periods:

  • Medical records: Minimum 8 years
  • Employment records: Minimum 7 years after termination
  • Financial records: Minimum 7 years

6. Your Rights

Under the UK GDPR, you have rights regarding your personal data:

  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restriction
  • Right to Data Portability
  • Right to Object

To exercise your rights, contact us at info@silverscreenmedics.com.

7. Complaints & Contact Information

If you have concerns about how we handle your data, you can:

8. Updates to This Policy

We regularly review and update this Privacy Policy. Any significant changes will be communicated to service users, staff, and contractors.

Last Updated: 26/09/2024